Yes, you have 21 days from the date of receipt of your order to make a return. Items must be returned in their original condition, unworn, and in their original packaging. Once your return is received and approved, we will process your refund within 7 business days. For any return requests, please contact us using the dedicated form or by email.

Orders are generally shipped within 24 to 48 business hours. Delivery times then vary between 3 and 5 business days depending on your location. A confirmation email with a tracking number will be sent to you as soon as your package is shipped. Our deliveries are handled by reliable carriers to guarantee a fast and secure service.

PLEASE NOTE: THIS INTRODUCTORY OFFER REQUIRES EXTENDED DELIVERY TIMES. PLEASE TAKE THIS INTO ACCOUNT WHEN PLACING YOUR ORDERS.

As soon as your order is shipped, you will receive an email containing a tracking link. This will allow you to check the delivery status of your package at any time. If you cannot find this email, remember to check your spam folder. If you have any questions, our customer service team is available to assist you.

Most of our jewelry is adjustable to fit comfortably on all body shapes. Whether it's rings or bracelets, you can easily adapt them. Each product sheet specifies whether the model is adjustable. If you have any questions, don't hesitate to contact us; we'll be happy to advise you.

Yes, our jewelry is made of stainless steel, a material known for its high skin tolerance. Hypoallergenic, it's ideal for sensitive or reactive skin. It also won't darken or leave marks on the skin, even when worn daily.

Stainless steel does not tarnish, but regular care helps preserve the shine of your jewelry. We recommend cleaning your jewelry gently with a soft, dry cloth. Avoid prolonged contact with chemicals (perfume, chlorine, abrasive products). Store your jewelry in a dry place away from moisture.

Yes, all our jewelry is designed to withstand any challenge. Made of stainless steel, they are resistant to fresh water, salt water, heat, and humidity. You can wear them at the beach, while traveling, or every day without worrying about them losing their shine.

We'll be happy to help! To contact us, you can use the chat at the bottom of the page, Monday to Saturday, 9 a.m. to 7 p.m., or send us an email at: contact@bahari-jewels.fr